How do I transfer ownership when the owner has left?

Our account owner left the company without transferring over ownership. How can we transfer ownership at this point?

1 reply

Best reply by William A

If you're unable to login using the current account owner's credentials, or unable to access their email for forgotten username/password and MFA reset processes, then we'd need you to call general support. That way we can securely confirm a few details, go through our standard protocols, and get a case submitted to a team lead for the account ownership transfer.

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