Community Home
Get Help
Events & Webinars
Groups
Resources
MyRewards

Trying to create a Website - Error

L95912
Participant
‎11-27-2022 07:07 PM
0 Votes
‎11-27-2022 07:07 PM

Hello! I am trying to create a simple Webpage and can't get past Step #2, hitting "Build Your Website." When I click that button, I'm redirected and this error pops up. Screen Shot 2022-11-27 at 6.03.26 PM (2).png

Any ideas?

1 REPLY 1
William_A
Administrator
Administrator
‎11-28-2022 11:02 AM
0 Votes
‎11-28-2022 11:02 AM

Hello @L95912 ,

Your account lacked a first name, which caused some issues to be occurring on your account, such as even your regular My Account page to not be available. We've since added some generic text for your first name, so you should be able to access both My Account and start a new website as normal.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article