Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Unsubscribe email address

SOLVED
Go to solution
RachelE273
Rookie
0 Votes

How do you change it?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @RachelE273 ,

 

The email address that displays for the unsubscribe link, after fully sending out the email, will be the contact's address that was sent to.

 

For more info on unsubscribed contacts

 

If you're needing to change the address on your account that's setup for receiving subscriber update emails, you can do so from the Reporting page

 

If you're referring to the email address in the footer that indicates who sent the email, it is set to match whatever you have set as the email campaign's From address in the header


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @RachelE273 ,

 

The email address that displays for the unsubscribe link, after fully sending out the email, will be the contact's address that was sent to.

 

For more info on unsubscribed contacts

 

If you're needing to change the address on your account that's setup for receiving subscriber update emails, you can do so from the Reporting page

 

If you're referring to the email address in the footer that indicates who sent the email, it is set to match whatever you have set as the email campaign's From address in the header


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST