Unsubscribe email address

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RachelE273
Rookie
0 Votes
How do you change it?
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @RachelE273 ,

 

The email address that displays for the unsubscribe link, after fully sending out the email, will be the contact's address that was sent to.

 

For more info on unsubscribed contacts

 

If you're needing to change the address on your account that's setup for receiving subscriber update emails, you can do so from the Reporting page

 

If you're referring to the email address in the footer that indicates who sent the email, it is set to match whatever you have set as the email campaign's From address in the header


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @RachelE273 ,

 

The email address that displays for the unsubscribe link, after fully sending out the email, will be the contact's address that was sent to.

 

For more info on unsubscribed contacts

 

If you're needing to change the address on your account that's setup for receiving subscriber update emails, you can do so from the Reporting page

 

If you're referring to the email address in the footer that indicates who sent the email, it is set to match whatever you have set as the email campaign's From address in the header


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
SeminaD
Rookie
0 Votes

my unsubscribe email is different then the send address

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