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Updated Birthday List

SocialBee
Participant
‎05-02-2022 10:45 AM
0 Votes
‎05-02-2022 10:45 AM

We have a large list from an online ordering platform but it doesn't not have birthdays, any suggestions of how to update this or do we have to start over? 

3 REPLIES 3
Amanda_G
Employee
Employee
‎05-02-2022 06:09 PM
0 Votes
‎05-02-2022 06:09 PM

Hi @SocialBee , 

 

Certainly! If you have an excel sheet with the birthdays, you can upload the file into Constant Contact, and it will add the Birthday field onto the existing contact records. That would be the easiest way to accomplish that - otherwise, the birthdays would need to be added manually to each individual contact record. 


Amanda G.
Community & Social Care
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ShannaMSUMC
Participant
‎11-18-2023 08:40 PM
0 Votes
‎11-18-2023 08:40 PM

I have uploaded my list, with birthdays from Excel to Constant Contact but the birthday field for all individuals is blank. I've also uploaded information from our database and have the same problem. Any suggestions as to why this is not working?

William_A
Administrator
Administrator
‎11-19-2023 11:19 AM
In response to ShannaMSUMC
0 Votes
‎11-19-2023 11:19 AM

Hello @ShannaMSUMC ,

 

Please call general support during their open hours so they can securely collect and troubleshoot your birthday import list.


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William A
Community & Social Media Support

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