Solved: Uploading Pictures - Constant Contact Community

RinaW6 · ‎05-22-2022

Many of the pictures that I try to upload will not do so. I assume that they are too big (too many pixel) but not sure.

What can I do when they will not upload?

Zoe_H · ‎05-22-2022

If you see an error message on top of the picture you are attempting to upload, you can scroll over it to see why it is not uploading. Once you know the reason why you will be able to know how to fix it in order to upload again. Click on this helpful article here to know how to prepare an image for upload. Thanks!

Zoe H.
Community & Social Media Support

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View solution in original post

Zoe_H · ‎05-22-2022

Hello @RinaW6,

If you see an error message on top of the picture you are attempting to upload, you can scroll over it to see why it is not uploading. Once you know the reason why you will be able to know how to fix it in order to upload again. Click on this helpful article here to know how to prepare an image for upload. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

RinaW6 · ‎05-22-2022

Thank you. I was able to shrink them to a smaller size and they uploaded ... sideways.

Zoe_H · ‎05-22-2022

Hello @RinaW6,

That is good to hear! You can rotate them in our image editor before or after placing them in a campaign. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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