Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Verification Email for Additional Email Addresses won't Send

SOLVED
Go to solution
SoapySocialC
Rookie
0 Votes

I've requested verification emails twice for additional email addresses but they aren't showing up in my inbox.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @SoapySocialC ,

 

I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.

 

Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SoapySocialC ,

 

I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.

 

Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST