Verification Email for Additional Email Addresses won't Send

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SoapySocialC
Rookie
0 Votes

I've requested verification emails twice for additional email addresses but they aren't showing up in my inbox.

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William_A
Administrator
0 Votes

Hello @SoapySocialC ,

 

I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.

 

Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @SoapySocialC ,

 

I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.

 

Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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