Hi @DanielM04. A subscriber in this case would be a contact in your account. I reviewed your account and there are contacts who belong to multiple lists. This causes the number under "Lists" to be higher since it counts list memberships. When viewing "Contacts", this will show the actual number of contacts in your account.
Hello @drdjmoran ,
Hi @DanielM04. A subscriber in this case would be a contact in your account. I reviewed your account and there are contacts who belong to multiple lists. This causes the number under "Lists" to be higher since it counts list memberships. When viewing "Contacts", this will show the actual number of contacts in your account.
Caitlin,
Thank you! I have further questions about this topic.
1 - How do I learn more about CC? The video library seems to provide a lot of information, but not deep information. Is this a reasonable place for asking questions, or were you just nice to me because I'm a noob? :-). Someday, I'm going to be a B+ Constant Contact client...
2 - I believe your answer because you have been an administrator for almost 8 years, but it's hard to believe that I once had 1367 contacts, but it only amassed to 890 subscribers. How can I be SURE what happened to the other 447? That is a lot of people that I can't 'advertise' to anymore. What led to those 447 no longer being on my subscriber list? I am guessing: a) duplicates, b) busted email addresses (ex. the person left that job and the email addy is no longer valid), c) mis-entered e-addresses. It'd be neat if CC collected all the rejected... and then reported why.
3 - Is this a typical noob question? Like, do lots of freshman using CC often ask, "What happened to my list!?" Is this the nature of the beast, or did I just screw up?
Hello @drdjmoran ,
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"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
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"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
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"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
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