Join our Ask A Trainer Sessions and Chat With our Experts!

You need to provide additional information. Please correct the errors below and try again.

MichaelG677832
Rookie
0 Votes

I am unable to send out an email blast and there is nothing wrong with my information provided. 

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @MichaelG677832 ,

 

When that message shows up on the Scheduling page, it typically denotes an issue with the physical address that's included in the footer (usually the state/province or zip code). You can edit the physical address on the Scheduling page, or in the email editor.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
RachelleP90159
Rookie
0 Votes

I'm getting this error and the physical address is correct.  However, the Reply To and From address fields are blank instead of prepopulated as they usually are.  I don't seem to be able to add anything to them -- I put in the information, but there's no ability to save.

William_A
Administrator
0 Votes

Hi @RachelleP90159 ,

 

I'm not able to recreate the issue inside your account, and am able to see your verified addresses to select from and save, in both the editor and on the scheduling page.

Is the issue still occurring for you, or has it resolved itself?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST