Zoom link for an event

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SandyG643
Campaign Collaborator
0 Votes

At what point do my guests receive the Zoom link for my event? I have entered the Zoom link in the basic set-up. A friend registered for the event to test the process for me. She has not seen the Zoom link yet.

 
1 ACCEPTED SOLUTION
Amanda_G
Employee
0 Votes

Hi @SandyG643 , 

 

Having her check her junk folder is a great idea. You can always try resending the confirmation email as well if she still isn't receiving it. You can also email your registrants manually 1-2 days before the event with the Zoom link, too. 


Amanda G.
Community & Social Care
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5 REPLIES 5
Amanda_G
Employee
0 Votes

Hi @SandyG643 , 

 

The zoom link should be included on the confirmation email. The registrant receives the confirmation email directly after they are registered. Was the confirmation email received by your registrant? 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SandyG643
Campaign Collaborator
0 Votes

She is registered -- I see her on my master list, but she says she has not received a confirmation email. I'll ask her to check her junk folder.

Amanda_G
Employee
0 Votes

Hi @SandyG643 , 

 

Having her check her junk folder is a great idea. You can always try resending the confirmation email as well if she still isn't receiving it. You can also email your registrants manually 1-2 days before the event with the Zoom link, too. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SandyG643
Campaign Collaborator
0 Votes

My guest received the confirmation when I resent it. She says she never received it the first time, when she registered. I'll test it with a few more friends. Thanks.

Zoe_H
Employee
0 Votes

Hello @SandyG643,

 

Perfect, have a wonderful weekend! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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