bounced emails

SOLVED
Go to solution
StanB840
Rookie
0 Votes

the bounced emails are inconsistent when you try to resend the campaign

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @StanB840 ,

 

Bounces can end up varying depending on the receiving end's messaging. If we receive a block in one instance then an undeliverable coded message in the next, that's what our system will be reporting. You're welcome to reach out to our Delivery support for additional insight, or to go over a particular domain that seems to be regularly inconsistent. Otherwise, I'd recommend defaulting to getting rid of certain bounces types our system recommends, as outlined in this article.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @StanB840 ,

 

Bounces can end up varying depending on the receiving end's messaging. If we receive a block in one instance then an undeliverable coded message in the next, that's what our system will be reporting. You're welcome to reach out to our Delivery support for additional insight, or to go over a particular domain that seems to be regularly inconsistent. Otherwise, I'd recommend defaulting to getting rid of certain bounces types our system recommends, as outlined in this article.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST