can't update account emails

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AmericanRecyclerNews
Rookie
0 Votes

Why can't we remove an account email?? The person is no longer an employee and I think we even deleted her email account so why am I unable to edit my own account info??

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AmericanRecyclerNews ,

 

If the verified address you're trying to get rid of is being used for the main account email, the account's billing email, or other official email addresses associated with your account, you'll need to replace it with a different verified address before it can be deleted.


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William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @AmericanRecyclerNews ,

 

If the verified address you're trying to get rid of is being used for the main account email, the account's billing email, or other official email addresses associated with your account, you'll need to replace it with a different verified address before it can be deleted.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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