Why can't we remove an account email?? The person is no longer an employee and I think we even deleted her email account so why am I unable to edit my own account info??
can't update account emails
1 reply
Best reply by William A
Hello @AmericanRecyclerNews ,
Â
If the verified address you're trying to get rid of is being used for the main account email, the account's billing email, or other official email addresses associated with your account, you'll need to replace it with a different verified address before it can be deleted.
Webinar
Join our free, interactive event with expert Jay Schwedelson to learn data-backed strategies for high-performing subject lines. June 25, 2026
The world's largest virtual email marketing conference. November 12-13th.
