Solved: changing email addresses - Constant Contact Community

HeartlandComChorus · ‎03-30-2022

system won't let me change email address on

William_A · ‎03-31-2022

If a contact's email address has been locked in for that contact ID, then you won't be able to update its address. I'd advise adding the new email as a wholly separate contact with all the other contact info associated, then delete the old one.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎03-31-2022

Hello @HeartlandComChorus ,

If a contact's email address has been locked in for that contact ID, then you won't be able to update its address. I'd advise adding the new email as a wholly separate contact with all the other contact info associated, then delete the old one.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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