email format error

MikeP4983
Rookie
0 Votes

Hello,

 

I keep getting this error when uploading.

emails all seem correct

You selected "Email address" for one or more columns of data that are not in the email format. Please select another field name.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @MikeP4983 ,

 

I'd advise either replying directly to the @ mention email you receive from this response with the contact list attached, or call our general support so we can check out the file. Additionally, make sure there's no extra symbols (such as commas or semicolons), or erroneous spaces before or after the email addresses you're trying to upload.

 

For more info on formatting contact files prior to upload


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST