event registration

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CraigK990
Rookie

an event for our store shows a closed registration.  We've not reached our limit, so why can't I re open it?

 

1 ACCEPTED SOLUTION
Zoe_H
Employee

Hello @CraigK990,

 

I do apologize for this experience. Once an event has been closed due to an expiration date set, limit of people registered, or it was manually closed it can't be re-opened. You will want to make a copy of the event which will carry all of the details over, just not the reporting. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee

Hello @CraigK990,

 

I do apologize for this experience. Once an event has been closed due to an expiration date set, limit of people registered, or it was manually closed it can't be re-opened. You will want to make a copy of the event which will carry all of the details over, just not the reporting. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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