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my customers, they reply to my Emails but I do not get the Emails as I usually received them before.

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user42431
Rookie
‎01-19-2023 05:11 AM
0 Votes
‎01-19-2023 05:11 AM

my customers, they reply to my Emails but I do not get the Emails as I usually received them before.

has anybody dealt with this before?

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William_A
Administrator
Administrator
‎01-19-2023 10:31 AM
0 Votes
‎01-19-2023 10:31 AM

Hello @user42431 ,

 

Any contact that replies to emails you send through us will default to whatever you have the email's Reply-To address set as. If you feel that you're not receiving replies when you should, we'd recommend checking your spam/junk folder or reaching out to your email program's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎01-19-2023 10:31 AM
0 Votes
‎01-19-2023 10:31 AM

Hello @user42431 ,

 

Any contact that replies to emails you send through us will default to whatever you have the email's Reply-To address set as. If you feel that you're not receiving replies when you should, we'd recommend checking your spam/junk folder or reaching out to your email program's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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