social media sharing

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BexI
Rookie
0 Votes

I try to share on Instagram by using a picture in my images, but I get this error message: 

"Instagram requires the aspect ratio for images to be within the 4:5 to 1.91:1 range. Please edit your image."

I don't know what this means - I am using my library from my newsletter. How do I edit my image?

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William_A
Administrator
0 Votes

Hello @BexI ,

 

You can edit the image you've selected for a social post while in the social post builder. Due to how some social platforms (particularly Facebook and Instagram) handle images in posts, it may be necessary to create variations of the same post if you're trying to post to multiple platforms.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @BexI ,

 

You can edit the image you've selected for a social post while in the social post builder. Due to how some social platforms (particularly Facebook and Instagram) handle images in posts, it may be necessary to create variations of the same post if you're trying to post to multiple platforms.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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