survey button

SOLVED
Go to solution
SallyB32
Rookie
0 Votes

sent a survey within an email and my recipients are not able to open the button to access the survey. ??

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @SallyB32 ,

 

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

 

inserting Text links

inserting Image links

inserting Button links


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SallyB32 ,

 

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

 

inserting Text links

inserting Image links

inserting Button links


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST