survey repsonses

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WITOC
Rookie
0 Votes

Is there a way to reply to the survey respondents from the reporting page? How can I send a follow up to all respondents?

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William_A
Administrator
0 Votes

Hello @WITOC ,

 

You can setup automation series based on particular responses, each with their own assigned list, then add contacts that responded in a certain way to the respective list. Otherwise you can also set up lists in a similar way, then send a followup email pertaining to that particular response to the respective list. 

 

See also:

Managing survey respondents


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @WITOC ,

 

You can setup automation series based on particular responses, each with their own assigned list, then add contacts that responded in a certain way to the respective list. Otherwise you can also set up lists in a similar way, then send a followup email pertaining to that particular response to the respective list. 

 

See also:

Managing survey respondents


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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