would like open/click-through information metrics for the account in eTap

SJPLF
Rookie
0 Votes

Hi there, 

We have CC integration with our eTapestry database. We would like to see the open/click-through information metrics for an email integrated with that donor/account in eTap. Is it possible? Please assist. 

Top Answer
William_A
Administrator

Hello @SJPLF ,

 

Any integrations developed to connect an account with us and eTap would be 3rd party-developed, so we wouldn't have any insight, control, or ability to troubleshoot for it. I'd advise reaching out to the developers of the integration for assistance. 


1 REPLY 1
William_A
Administrator
0 Votes

Hello @SJPLF ,

 

Any integrations developed to connect an account with us and eTap would be 3rd party-developed, so we wouldn't have any insight, control, or ability to troubleshoot for it. I'd advise reaching out to the developers of the integration for assistance. 


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William A
Community & Social Media Support
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