Finding contacts who are not engaging with emails

I would think that a report for showing Contacts activity would be very helpful. It should show your contact, the number of campaigns sent to them and the number of opens. If I have a contact that is not opening their emails, I need to check if they are not seeing them. Or are just ignoring them.

3 Comments
Drew_D
Employee
Status changed to: Voting Open

Thank you for your feedback @EdwardS33! I too believe having a report for Contacts activity would be very beneficial to our users. I have opened up your idea for voting.

JJJ00
Participant

Agreed.  Please add this feature. 

Frankie_P
Moderator
Status changed to: Closed - Indirectly Fixed

Hi everyone,

 

Our updated contact management view has an engagement tab to show the number of emails sent and open rate. Users also have the option to create a segment to find contacts not opening your emails. Because of this we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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