Sort campaign reports by column

There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?

268 Comments
ScottR97
Participant
It would be helpful to be able to see all of those that clicked on an element to see if the same person clicked on multiple page links.
Elliott_R
Employee

Hi Scott,

 

Thank you for supplying your feedback to us. It is very important, and we highly value your opinion. We continue to look for ways to improve the reporting functionality inside of the account. We will take a closer look at this process to see what can be done to adjust that. In the mean time, continue to vote for the changes that you want to see made in the account. And as always, please don't hesitate to let us know any time you have questions, more information, or any feedback to give us!

Anna_N
Employee
Status changed to: New
Thank you for this feedback. I think is is a great suggestion. Please continue voting for this and other features you would like to see implemented.
Anna_N
Employee

Hi ,

 

You can find that information in the Clicks Report. Here's how:

 

Please go to Email Tab > select Reports on the yellow toolbar > click the hyperlink under Clicks column on the table. This will display the click report of your email. From there, you can select the Display Mode on the toolbar --- either By URL or By Contact. The By Contact option will display the emails and which links they clicked.

 

Hope this answers your question. Please let us know if you still have issues viewing this report. Thanks!

 

Anna N

Social Support and Community

Anna_N
Employee

Hi AlexG126 ,

 

Yes that information is still available. You are most likely viewing the click through report by URL. To see the contacts who clicked the links in your report, please look for "Display" on your reporting toolbar. It will give you a drop down button to switch from "By URL" to "By Contact." Here's a screenshot for your reference. Thanks!

 

Clicks.png

 

 

KerryC34846
Participant
help in alphabetizing bounces
RogerS87
Participant
I would like to see an option to be able to sort the reports by various columns. I know that if the report is exported, the spreadsheet will have this capability, but my Numbers spreadsheet displays gibberish rather than a clean layout from this program. Could we have this sorting option on the webpage itself, such as being able to sort by name rather than only by a chronological basis?
BethJ37
Occasional Participant
In reviewing All bounce types, it would definitely be nice to be able to sort the list by not just last name (which isn't even in alpha order actually), but also by bounce type and by email address.
Anna_N
Employee
Status changed to: New
Thank you for your feedback! We value your opinion and want to give you the features and tools you want. Please don't hesitate to let us know if you have any more details or feedback to give us!
mpizzi1
Member

Hello Kerry,

Currently the issue you are having is something our engineering team is looking into, right now the sorting is defauted by date, however we have requests that folsk would like to sort by column. Right now this is something we are looking into changing in the future however at this time the only way to do an alpha sort would be inside Microsoft Excel. If you have any questions or concerns please reply back to this post.

Mike

Tier 2 Community Support

PeteS95
Occasional Participant
We are very active in using the click through report. These reports are sent directly to our Sales Team for follow up. However ---Currently we need to independently click on each link in order to print out information on the receipient and to generate a downloadable report. VERY time consuming. To make it more difficult---We used to be able to see on the printout a complete history of what the prospect opened and clicked through to see ----IE not only the date and the name of the email but the specific asset they clicked through to see. That is not the case now. NOW wiith the auto responder capability ---It would be nice if we could ---1. download a report that would produce a list of the people who clicked through ---It would produce their name and contact information and a history of what they clicked through to see. 2. If we then had an option for sending that list into auto responder we would have the ability to quickly and easily send a cultivation email to a list that had interest in our product.
Constance_F
Employee

Thank you for providing us with feedback on the new system Pete!  Please continue to give us valuable feedback and vote for other ideas you think would be helpful.

SaintPaulCommunityEd
Frequent Participant
Is is possible to sort contacts by the last time they opened an email from us?
Katelynn_B
Employee

Hi Leslie,

 

Thank you for your feedback!  At this time you can export the opens for each email you have sent and sort that information by date and time, click on the link below for those steps.

 

Export contacts who opened an email

 

From your feedback it looks like you want the last time opened to be over a period of time and not for a single email.  We appreciate the feedback and encourage you to continue to vote for this idea if you agree!

 

If you have any other questions or feedback you can also reach out to our support team at 800-240-2302.

 

Have a great day!

BobbyJ8
Member
Why can't I get it to organize alphabetically? My list starts with the "M"s, jumps to another letter which is NOT "N", etc. Why can't I have the A, B, C, etc. list?
ScottM10
Participant
Aside from slow rendering, it groups clicks by last name and there's no way to sort the click-throughs by time to see which were the most recent.
Katelynn_B
Employee

Hi Scott,

 

Thank you for reaching out to us.  When viewing the click through report, the report will sort by the most recent clicks.  This reports sorts by date and time the person has clicked in your email.  To view this after logging in to your account click on the Email tab, choose Reports, choose Clicks for one of your emails, click on a hyperlink number for one of your URLs and you will see the clicks are sorted by most recent.

 

If you have any other questions or feedback, please feel free to reach out to our support team at 800-240-2302.

 

Thank you for being a part of Constant Contact!

MichaelD6938
Frequent Participant
This "new" interface leave a lot to be desired. I used to be able to view clicks by date & time, but not anymore! WHY????
JJacobsMichigan
Participant

I see a version of this several places in the suggestions. I need an easier way to know what the link is listed on the "Unique Clicks" reports. It would be helpful to see both the link url and the display text that was used in the email. Thanks.

KaceeL
Participant
When I look at the results of an email which was sent, and display the bounces on the screen, they are not alphabetic by last name. This makes it difficult to find someone and I have to export the data and to sort it, which takes extra time. Please display the results alphabetically on the screen. Thanks.
Brisbania
Participant
Hi there, Please, please, please but the Company Name field back in the reports. It does me no good to see just the person's name and email if I don't know their company. That's the key piece of information. Thanks!!
Vegetarians
Regular Participant
1. Why is the list of names sorted within each letter of the alphabet but the letters seem to be in random order? It takes much longer to find the names I want. Please put the letters in alphabetical order. 2. Is there a way to import a list of addresses I want to remove from a list or multiple lists? I much prefer to manage this in spreadsheets and then import, since I have so many addresses to manage. It used to be very simple in the old version of contact maintenance.
Stephanie_C
Employee

@Vegetarians 

 

Thank you for your feedback. Our developers are aware of the issue with the reports showing in a random order.

 


Currently, the best way to remove contacts from lists is to upload or view the list you want to remove from other lists. Check off one or all of the contacts in the list and click Add to Email Lists. In the Manage Lists window, you will see checks and dashes for the lists that the contacts are in. You can click the box again to remove the check or dash, therefore removing it from that list.

Stephanie_C
Employee

@Brisbania 

 

Thank you for providing this feedback. This is something our developers are aware of and working towards. Please continue submitting your ideas.

Lory_H
Employee
Status changed to: New
Thanks for the feedback! We value your opinion and want to give you the features and tools you want, but I can tell you this is in the works right now. When we have that functionality ready, it will be added to the reports pages, so please keep an eye out for it! And don't hesitate to let us know if you have any more details or feedback to give us!
MikeS85
Participant
I'm confused as to why the sorting for the bounce back lists are not alphabetized. The emails are grouped by last name, which is nice, but then those groups are in random order. Just seems odd. -Dylan
Katelynn_B
Employee

Hi Mike,

 

Thank you for providing us with this feedback. If others agree I encourage you to continue to vote for this idea.

 

If you have any other quesitons or additional feedback, please reach out to our support team. They can even be reached by phone at 800-240-2302.

 

Have a great day!

Msimktg35124
Member
When trying to look at bounces, they should be able to be sorted alphabetically. I should be able to click on one persons email address and see previous bounce history like it used to show in the table format. Everything about the new contact management system is slower, takes more steps, and frustrating.
SelmaG87
Participant
When I pull up the report of Bounced Emails, the list is not in alphabetical order. I had done this several days ago and it was in alphabetical order then.
JoshK2
Participant
On the page that shows opened email (and all other categories like bounces and unopened) put the contact or emails in alphabetical order
fimmtechusa
Occasional Participant
Why can not sort the email report by date/time? It is alphabetical.
Hannah_M
Moderator

Thanks for posting. To clarify, you can sort Email Reports by date if you would like. The header for the date field is clickable for you to sort. 

8-28-2014 2-49-06 PM.png

 

Is this not working or are you referring to another area of your account?

CheyeneS
Regular Participant
Please reformat the contact "engagement" section. It is useless this way. Why not have a way to sort "opened", bounced, clicked, sent and the dates.
Hannah_M
Moderator

Thanks for sharing this feedback!

HBRAECT
Participant
Reporting comes in a non alphabetical list, cannot sort
SueR4
Occasional Participant
I want to sort the bounces (alpha, email, name, bounce reason) from the bounce management screen.
CNTA
Participant
Why is this not alphabetical or at least give me the option to sort as something other than random first letter of last name.
Hannah_M
Moderator

Thanks for posting, are you referring to the reporting page as a whole or a specific report?

Hannah_M
Moderator

Thanks for posting this feedback!

Friends_Fort_Myers_Library
Frequent Participant
Why can't I sort my Opened report. Especially by name. You do put the Not Opened ones into alpha (although not alpha order), but not these. If I'm looking for a particular person's result, I have to read through the entire list. This is difficult and impractical if looking for a number of people's responses. Sorting by alpha should at least be an OPTION on the report page.
SusanH055
Regular Participant

In reviewing a recent campaign I noticed my reports (ie "not opens" listed contacts in no particular order) - would be more helpful to have a sorting button either by name or email address, but some kind of order. Thank you!

Hannah_M
Moderator

Thanks for sharing this feedback! The opens are organized chronologically by time and date of open but I understand that re-arranging these could be helpful!

JamesL4510
Participant
Why cant i put my list of bounces in alphabetical order?
MaryN05
Participant
Hello, There is no way to sort link click-throughs -- I'd like to be able to easily see which links did the best. Also, I'd like to be able to export this so my team can look at the click-throughs. Thanks.
Hannah_M
Moderator

Thanks for sharing this feedback!

NealW33
Occasional Participant
For data management, this list should have a function to alphabetize by last or first name. We work with this list after our e-mail campaign and mail a "hard copy" of our newsletter. The list just opens up randomly, for example, this month opens up with "M's". This makes no sense from a data management company - a company that otherwise does an excellent job! Love Constant Contact!
JohnF33110
Participant
Need to sort chronology rather than alphabetically
JohnM8669
Participant

I sent my first email blast and so far have been happy with CC.  However, to see how many times an individual has opened one email (which is very important marketing info to gage potental interest) the current suggested process of tagging or exporting excel dating is quite cumbersome as is the alternative of manually scanning through 400+ emails to see if a name shows up more than once.  The list is live two and can change from hour to our in the early part of a campaign so having to repeat the efforts over and over to get this info is annoying. 

 

In the All Opens tab, can you add a condensed data option that can simply show a number for how many times someone may have opened it instead of sorting by the time it was opened?  Or at the least make the fields sortable on the page so clicking on the 'name' field sorts the data by name rather than by open time.

 

Thanks for your consideration.

SRCA
Frequent Participant
Please allow us to sort the bounced list in the same manner as other contacts. Extremely frustrating to scroll through list
NaturalHealthAdvisor
Participant
It is very annoying that the Reports don't appear alphabetically. They are grouped alphabetically but don't appear in that sequence. It's an odd, random sequence and I can't see how to sort it out.
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