There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?
There needs to be a way to filter the contacts by the fields, ability to add other fields and filter, such as dates clicked, I would like to have the most receive at the top. Or even have a separate list that keeps track of new clicks since the last export. Also there isnt a report that accounts for Opened emails that have not been clicked. We can see the opens, the clicks, but not the in betweeners.
Thanks, @MelissaF70! Do you think you would reach out to the "inbetweeners" again to see why they didnt click or would you be looking to take another action with this information?
It would be nice to be able to see the last opened date on the contact list instead of opening each contact individually.
Thanks for posting this feedback!
We need an option in ALL lists to view names alphabetically. For instance, Unique Opens are listed only by Date/Time. It would make it much easier to keep track of names if we can view them alphabetically.
Hello, I am fairly new to Constant Contact, and had the same observation as the original poster. It would be very helpful to have the names sorted alphabetically, or be able to sort them by clicking on a column heading, so that it's easier to find out if a particular recipient has opened their email. While the idea of exporting to Excel is one workaround, I don't understand why it's not possible to sort the names, particularly since this "great feature request" was made almost two years ago.
With our campaigns, it sorts in small, incomplete groups of the same letter, so that there are, for instance, several groupings of last names starting with "S," and so forth.
If nothing else, the default should be that it sorts by last name.
Hi, the clickthrough stat information is helpful. HOWEVER - it would be much more helpful if it were easily sorted into a ranking. It shouldn't be too difficult to offer this option where you can sort the stats from highest to lowest ranking of clickthroughs so we don't have to comb through them ourselves. Thanks for your consideration.
I cannot be the only one who wants this. Really? :)
Can you please put the names in bounced emails in alphabetical order. It would make my job so much easier. thank you!
Great feedback @SueFreese,
Ideally would you like to be able to sort alphabetically by the actual email address, or something else?
From Campaign - Email Stats - Sent, when you click on the # which represents # of people the campaign was sent to, you are taken to a list of emails. This list of emails is not in alpha order and there is no way to alphabetize within the tool (you have to export). The list starts out in alpha order but then the remaining 1/3 are out of order. Why is this list not completely alphabetized, it needs to be fixed to always show in alpha order.
Great feedback! I've put your feedback into voting.
Under reporting -All opens on the more options tab add the ability to alphabetize by last name. This will enable us to see how many times one contact has opened a specific email, which in turn will let me know who is most interested in that specific topic/idea/product for future follow up.
When viewing the click report, why is there no option to sort? For example, my click reports all sort by the first letter of the contact's last name (and THEN by date/time), so it's very confusing to look at. I'd like to be able to sort by date/timestamp which does not currently exist.
The "Opened" report sorts by date/time, so why can't there be an option to sort this way when viewing the clicks?
Thanks in advance.
It would be nice to be able to sort when looking at your opens on campaigns you've sent out. For example, when I click on 'All Opens', I would like to sort by name so you can perhaps gauge interest. If you could sort by email address, if someone opened your email 5+ times as opposed to just once, I would then infer that this person has a higher level of interest.
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