There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?
Wish the report comparison would be in the order campaigns were sent
Thank you for your feedback @GeorgeW04! I have opened your idea up for voting.
Hi @SabrinaK203. Thank you for the feedback on our new reporting page. When you click on the contact, there are two tabs that appear: Details and Engagement. Engagement shows you a much more in-depth view of the contact, including recent opens. Does this help?
Also I love your idea of being able to sort those columns!
Reply from @SabrinaK203:
Thank you. It does help. I'd been unaware of that option. It would also be nice to just see within a campaign, on the unique opens page, where names could be sorted alphabetically. I.e. You could just go to names at the top and click that for an option to sort them alphabetically if you want rather than just times opened. Then I could see in one fell swoop several folks at once who opened a campaign several times. Thanks!
That's a great point with the column sorting and thanks for clarifying.
When I get my reports I would like the ability to have the Last name, First, and Email address listed in this order for my Medical practice. Ex: unsubscribed list currently list the email first and that does not work for me. Please call me to confirm or email me back my user name is and my email address is please send me a confirmation number. Thank You Frank Senia owner
Hi @FranklynS0. I will open this idea up for voting. In the meantime, you should be able to move the columns around in your spreadsheet once it has been exported.
Hi @KayR16 how does our Links reporting not fit your needs to view clicks by URL?
As for the ability to sort your reporting, this is feedback we are tracking. So I have merged your post into a larger thread for this same request.
Working with membership as a nonprofit, I try very hard to keep up with our membership and I am constantly working with the valuable statistical lists provided as to our emails.
One thing I wish you all could do to help me, and I am sure others, in keeping their lists current and that is have the ability to click at the top of a column in one of the reports and it would sort alphabetically.
If we had that feature it would make life easier in updating email addresses, dropping folks off, and analyzing the data in our lists to help keep everything current.
In the reporting tab, please add the ability to filter Opens/Clicks/etc. by date. This is especially useful for automation emails where we want to see performance on an ongoing basis. The filter currently only allows "Filter by email address or name", but it would be very useful if we could filter also by date, eg. setting a start and end date and view performance of a particular campaign only within that period.
Hi @user83888 thanks for sharing this feature request! We have opened up your idea so other users can weigh in as well.
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