new social share sucks

extra clicks, extra steps, did anyone consider the user experience? why not fix the bugs instead of breaking things that actually worked most of the time? your lack of respect for my time and effort as a user is shameful.
4 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @user59424 we’re sorry to hear you feel this way! What about our updated Social Share feature does not fit your needs?

The original comment says it all, extra clicks, extra steps. The whole purpose of the social share to the end user is that when they see the picture on Facebook and click on it they get directed to the constant contact email. Now, they have to click on the photo, then click on the link... two steps and many, being lazy will not do that.... go back to the old system... why did you change it... it worked, it was not broken, at least give your users, your paying customers the choice... old system or new systerm... bob sussan... bob@institorinc.com... i administer a few constant contact accounts for a few nonprofits and am not happy at all.

 

FOFBC
Occasional Participant

totally agree. I have been trying to get it to work, to no avail. So disappointed. 

Frankie_P
Moderator
Status changed to: Clarifying

Thank you all for the information shared in this thread. We would however like to clarify the original post on this thread. Are you looking for less steps and clicks when creating a social post, or when a reader is viewing the post on your social pages? As for having the image in your social post navigate to the linked content - we recommend sharing your need for this on the thread dedicated to that feature.

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