Can't help much yet, but can you link the conflicting documentation articles so they can clarify or fix it, and we can see? Typically with certain DNS records you can add more than one... I wouldn't act on that yet until someone from CC clarifies though...
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...to receive our constant contact emails - Do we just individually email them? Or are we allowed to use constant contact. I am aware you can't email bought email lists, but if people are already in communications with us before we start using the service - will we be flagged as spam? If we risk that - what is the most effective approach to getting them to opt-in?
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