Announcing Campaign Builder!

Bounced Other

SOLVED
Go to solution
LisaS106
Rookie
0 Votes

I have a contact the Bounced as other but when I look at the Engagement it shows she opened and clicked on the email. In fact, she emailed me directly asking a question about the event that was the topic of the email.

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @LisaS106 ,

 

For some bounce types, such as other, our system will attempt to resend the email after a period of time in case the issue was throttling or other network-related issues. For more info on how bounces occur and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @LisaS106 ,

 

For some bounce types, such as other, our system will attempt to resend the email after a period of time in case the issue was throttling or other network-related issues. For more info on how bounces occur and how to manage them, make sure to check out our main article on the topic


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (71%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST