Hello @JoeW180 ,   I'd recommend following along with this article when you're creating your first email.   When you have the time, we also have a Getting Started guide, with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.   Our Community also has resources under the Learn and Resources tabs at the top, particularly for the Community Blog page and Getting Started pages.   If you're wanting a more 1:1 guided experience for setting up your marketing plan, as well as learning more about the services we offer, you may also want to consider our Marketing Advisor professional service. This would include an agent assigned to you, with knowledge of your industry, who can provide call sessions and email correspondence, alongside the rest of our available services.   Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well. ... View more

Hello @Maryannetp ,   I moved your post to our Questions & Discussions board, because it didn't really fit with the Introduce Yourself thread. Make sure to post general support inquiries to this board so your requests can be seen and handled.   I checked your account, and you definitely have not actually sent any emails, only test emails. Any test-sent emails will contain that test messaging by default. When you actually send the email to your contact list(s), that test messaging will not be included. ... View more

Hello @RosemarieD041 ,   Welcome to Constant Contact, and our Community! It's great to hear that you're getting started back up after the COVID shutdowns. For general support inquiries, you're welcome to post in our Questions & Discussions board, if you don't wish to call in or utilize one of the other support options. You can also search in the Community, to see if your questions have already been asked and answered by another user. _____________ _____________ _____________   Regarding the onboarding coaching session, this is purely to get you into the very basics of the account— uploading contacts, getting an email started, branding, and making sure your account info is correct. If you run out of time during the onboarding session, our various support teams (including the Community) are available for further guidance.   The $60 quoted was for our Marketing Advisor professional service, which gives you a dedicated marketing agent specialized for your industry— to provide guidance and build a marketing plan based on your knowledge, goals, and needs. I checked with our professional services team, and this service is not currently on your account, therefore you're not being charged for it at this time. If you wish to sign up for this service, you may do so on the services page, or by calling our phone support. _____________ _____________ _____________   I'd recommend following along with this article when you're creating your first email.   When you have the time, we also have a Getting Started guide, with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.   Our Community also has resources under the Learn and Resources tabs at the top, particularly for the Community Blog page and Getting Started pages.   Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well. ... View more

Hello @user408578 ,   The system uses click tracking to match a contact with the survey they fill out. When you link to your survey in an email, and a contact clicks that link, they'll be matched up with their responses when they submit the survey.   If the link is accessed from an external source - social media, website link, externally-sent email, etc. - the response will be anonymous. ... View more

Hello @ChristineR6881 ,   Please see our main articles on setting up the Wordpress plugin for step-by-step and visual guidance, as well as limitations and requirements: Install the Constant Contact Forms plugin for WordPress to gather sign-ups and feedback Create a contact sign-up form with the Constant Contact Forms for WordPress plugin As far as the email mentioned in your screencap, that's just a notification email, that isn't what's being sent to new sign-ups. If you want to have an email automatically sent to new contacts, you'd want to setup an automation in your Constant Contact account for either "Subscribes for email" (only triggers from sign-up form submissions and 100% newly added contacts) or "Added to specific list" (triggers from any contacts freshly added to a specified list). See this article for more info on automation path triggers. ... View more

Hello,   At this time, providing these calculated totals based on our platform fees and the payment processors' fees isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

Hello @user3362955 ,   The retired lead-generation landing pages required email addresses as an absolute element. The currently available Sign-Up Landing Pages can be setup to require either email addresses or SMS numbers. ... View more

Hello @KellyD319 ,   I moved your comment to our Questions & Discussions board since it's more fitting there, than on the unrelated webinar Q&A summary you originally commented on.   For step-by-step and visual guidance on downloading your emails (draft, scheduled, or sent) as a PDF, see our main article on the topic.  ... View more

Do you have any specific examples of what you want improved in the new UI, beyond that you find it "clunky." If you just opened a new account, then yes, the new UI is only available.  ... View more

Hello @KateL467 ,   Could you please provide specific examples of the (currently) optional new interface that you feel aren't working or is missing something you expect?   If you do not wish to use the newer UI, you can turn it off via your logo in the bottom-left corner.   ... View more

Hello @Jfly ,   You'd either include multiple list options that your contacts can select, or you'd need to provide separate sign-up forms for individual lists to these prospective contacts. If you don't want to leave that decision up to your contacts, then it may require you to manually sort them based on interests, tags, or other data they provide. ... View more

Thank you for taking the time to leave us your feedback. We haven't heard back from you so we are going to close this idea. We will leave it open for comments in case you are able to provide us with the requested information. ... View more

Thank you for taking the time to leave us your feedback. We haven't heard back from you so we are going to close this idea. We will leave it open for comments in case you are able to provide us with the requested information. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

We’re updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

Hello,   At this time, a Pinterest integration for social posting isn't on our road map. If there's a change to the idea's status with the devs, or an increase in requests for its development, we'll update this thread accordingly. ... View more

Thank you for taking the time to leave us your feedback. We haven't heard back from you so we are going to close this idea. We will leave it open for comments in case you are able to provide us with the requested information. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. For future visitors: If you're interested in development of this idea, please remember to vote by clicking the thumbs up icon on the original comment (always at the top of the thread), alongside commenting your use case if you have one. ... View more