Hi there, I am planning to add a PDF to my Constant Contact email as a newsletter template. My question is whether Constant Contact can track data even if I create the email by adding a PDF instead of creating it from scratch or using HTML code. In addition, the PDF contains several links. As you may know, when users click any buttons in the PDF, it will redirect them to a new webpage that allows them to download the entire PDF document. Will this 'redirect action' impact data collection? Thank you in advance for your time and help.
Hello @JacquelineD9 ,
PDFs aren't embeddable in emails, like other documents you upload they're only able to be hosted in your account library and linked to. Even if you insert the image version of the first page we generate during upload, or import each individual page converted to image format to insert into the email, the various links that would be in the PDF wouldn't function in the image format, the contacts would still need to go to the actual PDF to access those links.
If you want click tracking for all those individual links, you'd need to recreate the PDF using the actual email builder, and add the same links as clickable elements in your email.
See also:
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereTop Choice: Not confident at all (71%)
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article