Cant connect to list! Form is hanging on mapping linking.

[MikeQ1]

For some reason I cannot get connected to my constant contact list. I am using WP Forms. I have a connection to Constant contact. When I try to connect the list it hangs on the mapping and I get a critical error has happened message. What might be my problem? 

[Courtney_E]

Hello MikeQ1,

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

According to the documentation for WPForms, it looks like the account should be authenticated by the time that you get to the list selection step. If the lists are not populating for you, you may want to disconnect/reconnect the plugin, or create a new list in your Constant Contact account to see if it pushes through. From our end, it looks like the WPForms plugin was able to connect to your account successfully and that you have at least one list in your account to connect with, but if you continue to have issues with it I’d recommend reaching out to WPForms Support for further assistance troubleshooting their plugin.

Connecting Constant Contact with WPForms
https://wpforms.com/docs/how-to-connect-constant-contact-with-wpforms/

WPForms Support
https://wpforms.com/account/support/

Please have a look and let us know if you have any other questions!

[MikeQ1]

NO.. problem still exists. I was able to create a working CC form and embed it into the website. I am showing a connection between WP Forms and Constant Contact but the Connection to the form is not working. I am at a loss right now. 

[Courtney_E]

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

I’m sorry to hear you’re still having difficulty with the 3rd party WPForms plugin. If that is the preferred plugin that you’d like to use, I’d recommend reaching out to their support team for further assistance as they are the company that developed/supports that plugin:

WPForms Support

https://wpforms.com/account/support/

We also offer a WordPress Plugin developed and directly supported by Constant Contact. I’ll include the information and instructions below:

Install the Constant Contact Forms Plugin for WordPress to Gather Sign-Ups and Feedback

http://knowledgebase.constantcontact.com/articles/KnowledgeBase/10054-WordPress-Integration-with-Con...

Create a contact sign-up form with the Constant Contact Forms for WordPress plugin

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/18059-Create-a-Wordpress-Form

Add a Form Created with the Constant Contact Plugin to a WordPress Page or Blog Post

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/30850-Add-a-Form-Created-with-the-C...

If you need assistance installing our supported plugin, we have specialists that can assist with the installation process. You can reach them via phone by calling our support line at 866-289-2101 and asking for assistance with our WordPress Plugin.

Please have a look and let us know if you have any other questions!