Announcing our brand new Campaign Builder!

V2 Campaigns API: Caught exception while calling remote EJB

AnalyticsEdge
Marketing Legend
0 Votes
Started getting these errors for multiple accounts a few days ago. A typical API call is:
 
The error is:
400 Bad Request 
 [{"error_key":"http.status.bad_request","error_message":"Caught exception while calling remote EJB; nested exception is com.roving.RovingRuntimeException: TrackingAPIClient.callContactsAPI() error, site owner=..."}]
 
Any idea what is going on?
 
Mike Sullivan is the founder of Analytics Edge, providing simple Excel-based report automation products for individuals and small businesses.
3 REPLIES 3
MarketingC731
Rookie
0 Votes

We are also having clients report this error and can duplicate on our own deployment. Our first report was May 10th.

Has there been some form of change to the existing V2 deployment?

 

AnalyticsEdge
Marketing Legend
0 Votes

I escalated to webservices. confirmed problem. they are working on it. no ETA.

Mike Sullivan is the founder of Analytics Edge, providing simple Excel-based report automation products for individuals and small businesses.
John__B
Moderator
0 Votes

Hello AnalyticsEdge & MarketingC731,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

We greatly appreciate you bringing this issue to our attention. This issue is intermittently affecting the V2 Email Campaign Tracking endpoints. I apologize for any inconvenience this has caused. We have reported it to our engineering team who is in the investigation process for a resolution. While I’m unable to provide an ETA for when a resolution will be reached at this time, we will be sure to notify you as soon as we have any updates.

 

Please let us know if you have any other questions in the meantime.

 

Regards,


John B.
API Support Specialist
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Resources
Developer Portal

View API documentation, code samples, get your API key.

Visit Page

Announcements

API Updates

Join our list to be notified of new features and updates to our V3 API.

Sign Up

Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (74%)