centurytel.net email contacts blocked

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Occasional Participant

centurytel.net email contacts blocked

I sent an email on October 27 and all addresses with centurytel.net bounced back as blocked. These are opted-in contacts who have previously engaged with our communication. I have checked the Constant Contact Status Check page and there are no issues listed. Is anyone else having this issue?

1 ACCEPTED SOLUTION

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CTCT Employee

Re: centurytel.net email contacts blocked

Hello @CellcomM

 

I am sorry to hear that you had an issue with this domain not receiving your emails on the 27th. Have you tried sending the email to those contacts again and seeing if they still bounce as blocked?  Sometimes blocks are temporary, and a subsequent send could go through without issue. 

 

If you have any specific questions about delivery, you can always reach out to our delivery team. They are available at the hours and numbers listed here. They are the experts on email delivery and may have more information about why these contacts came back as blocked on October 27th. 

 

Thanks, 

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2 REPLIES 2
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CTCT Employee

Re: centurytel.net email contacts blocked

Hello @CellcomM

 

I am sorry to hear that you had an issue with this domain not receiving your emails on the 27th. Have you tried sending the email to those contacts again and seeing if they still bounce as blocked?  Sometimes blocks are temporary, and a subsequent send could go through without issue. 

 

If you have any specific questions about delivery, you can always reach out to our delivery team. They are available at the hours and numbers listed here. They are the experts on email delivery and may have more information about why these contacts came back as blocked on October 27th. 

 

Thanks, 

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Occasional Participant

Re: centurytel.net email contacts blocked

They are going through now. Thanks.