After over 10 years with CC, I have been using old templates because they are easy, format well and, most importantly, they WORK!  However, anytime I had a question or issue, I'd call and the first words I heard were "Oh, ohhhh, you're using the OLD template/editor..."  So, finally (I'm slow), I upped my game to use the new templates/editor. Big mistake!  One would think that something as easy as placing a caption underneath an image would be doable...right?  WRONG!  Or, how about this...I wanted to have two, count 'em, TWO images along the same line within a text block...tech rep just told me "nope, can only do one image"  Improvement?  I think not...oh, and what about padding?  Novel idea, eh?  Use the old templates/editor folks, this is a step BACKWARDS not forwards! ... View more

There have been many, MANY comments and questions regarding the return of Anchor Links. Using the 3rd gen editor we have no way of creating anchor links adn I for one am hugely disappointed!! This is something I used in EVERY email newsletter in the past and suddenly CC has decided for me that I no longer need them.   I have a lower click rate due to this change, many readers scan the top section and only click on what pertains to them or they find important - and without the anchor links directing them down the newsletter to that specific section, they don't generally bother to scroll, scroll down to find it.   PLEASE, PLEASE bring back a simple Anchor Link we can use in a table of contents at the top of an email/newsletter.   I hope for a quick response - you guys have had months and months to design the needed option.   thanks Kim ... View more

I am truly disappointed that CC took away the ability to resend to individual email addresses without creating a new list. We regularly used this feature, and there is not an easy work around. ... View more

The new editor should allow the user to wrap text around a photo anywhere in a copy block.  That's a fairly common and very useful layout feature.  Don't know why you don't offer it. ... View more

I wish there was an option to put a border around an entire email to frame it. I want the inner background and outer background colors to be the same (in this case both white) but would like some separation between the two and being able to add a frame or border around the entire email would help break it up. I do not want to use a background pattern or background color other than white. This seems like a very basic design element to provide. ... View more

It would be such a big help to have more advanced triggers to segment mail lists which  help shops target their customers better & increase sales in promotions. Please add triggers such as - did not open last campaign (so we can retarget a message to them!), did not click link in last campaign (helps again to retarget potential buyers and not send the same message to everyone), has not purchased in X days (amazing feature to target people who have not reordered!).  This would require Constant Contact to sync with shops more so they can access data, but this would increase your user capabilities, lead to more sales as we customize marketing to our clients, and them that means more happy constant contact customers! I feel so limited with constant contact compared to mailchimp, so please step up the triggering features. Also please let me save my email campaigns as templates! SO much work to have to recreate my look for emails outside of a series.  ... View more

In the previous version of CC, when I wanted to send a test email, a menu of previously used lists of addresses would drop down when I started typing and I could select the one I wanted. This was very handy for sending drafts to specific groups of people every time a new issue of a newsletter was ready to go out - weekly, biweekly or whatever. In the latest version, I have to type all the addresses in every time. This is a step back and it would be nice if you would restore that functionality. Deleting user-friendly features is not progress. My email address is if you would care to respond. ... View more

We would love an option that allows for lengthy paragraphs to have a collapsible ability that had a "read more" button. I see that you have a button for "read more" but this links to a website. We would rather it collapse the text to "read more" button. Thank you, Carolin Wood at Cornerstone Fellowship ... View more

Could we get the ability to customize more of the "Read More" block?   Namely, the ability to customize the text which appears at the bottom of the block. We are newly implementing the Read More feature in our daily newsletter and we're finding that the way the links are formatted is confusing to our readers.   For one, we promote our company's website using a shortened URL (for example: 123.com) which redirects users to the full-length URL (for example: 123456789.com), so when the Read More block is populated using a link from our site, it shows the full-length URL rather than the one we prefer to publicize.   Additionally, using the "design" option on the block allows us to bold the text, but it bolds both the words "Read more" and the URL. We would like the "Read more" text to stand out since that's what will drive people to the correct webpage on our site.   Overall, we really like this Read More block as it simplifies our newsletter creation process. However, the ability to customize the block further would really help our readers get more from our newsletter.   ... View more

Trying to add a bulleted or numbered list I run into multiple problems. First, as users, WE should be able to control the spacing, not you, so there is/isn't a space between a heading and the list points or individual list points. Second, I cannot indent a list without it giving me a blank first item that is not indented. ... View more

I am a long term user of CC. used to you had an option when making an email to "view as a web-link". I know there is a workaround, but this is a pain in the butt.  It would be nice to have that option as a checked box in the footer.   ... View more

While the new preview and text window looks very nice, it makes it really hard to edit the email's code in advanced editor because it pops in the same window. It would make it much easier to edit the email, if the preview window popped up as a separate window so that you could see the preview and the code at the same time. ... View more

  When I try to crop images using the new image editor, it crops then it automatically reverts changes as if I never cropped the image. Does anyone else have this problem? ... View more

Hello,   When can we expect more access to Google Fonts? Mailchimp has added more Google Fonts to their font library, and it would be great to have more fonts available, since Google Fonts have made "web safe fonts" a thing of the past.   Thanks! ... View more

We had a thread about adding tables to third generation emails but a moderator closed it saying now that we can use 5 columns that should solve the problem.   Guess what, it does not come close to solving the problem. There is no way to line up text except tables. adding columns does not work because the columns will not always display side by side. ... View more

The functionality of the CTA buttons seems to be pretty limited. You cannot overlay an image on to the button, such as an arrow, and you cannot increase the size of the button without adding more text. In my opinion the CTA buttons should have the same functionality as the 'Divider'. It would be great to have that kind of control of the height and width of the button. ... View more

At some point after a previous update, the Subject line and header info (From:, Reply To were removed from the email "Preview" screen. PLEASE add this information back.  I don't always remember if I changed my subject line from the default and have been sending test messages without changing it because it's no longer visible in the preview screen (which acts as a reminder to change it before sending). Thank you. ... View more

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag. ... View more