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New Idea
it's very frustrating to have to search the board for a template as they can't be saved in any order, category or such. please can you add this?
Status: Voting Open

Emojis in the subject line

Status: Voting Open
by on ‎06-07-2016 02:40 PM
What are your plans for allowing emojis to be included in subject lines?
Status: Voting Open

Hi, I work in a company in which multiple people are creating emails and I really wish that there was a prompt to enter a title. These employees don't label campaigns and I can't see who created it to fix the problem (cause we all use the same account) and every email campagin just says "campaign date." If users were prompted to input a title this would help greatly.

Status: Voting Open

New look is a disaster

Status: Voting Open
by AdrianM64 on ‎10-18-2016 10:02 AM

I really do not appreciate the new look. The first page after login is unhelpful. I've never quite seen anything so bad! There should be a common toolbar, as before, to quickly access all settings, options etc. Why change something to make it worse?? I now have to click on 'Contacts Growth Tools' to get where I want. At least that's the way I found. Current layout is not evident, intuitive or user friendly.

 

You would be much better advised to spend your time improving the email editing experience than playing around with the visuals. The editing experience is always lacking, and does not seem to get the attention.

 

I am not averse to change, but change with the result of degradation of user experience is counter productive.

 

A paid customer for many years, I join some others here in saying I will start looking at alternatives if there's not some serious improvement.

Status: Voting Open
So now (unless I'm missing something I've spent 15 minutes looking for on the site and in the forums) it is no longer possible to rename sent email campaigns? Why would developers remove something so useful and widely used ???

New look doesn't seem to show the campaign thumbnails on the list of campaigns. Big negative!

These days it seems that our percentage of mobile opens is increasing. The only trouble with this is that if we design for mobile, the email looks terrible on desktop and vice versa. I have two suggestions for Constant Contact to aid people in marketing via mobile and desktop to users.

 

1. Add a 'Mobile View' to the preview window where you can view HTML, Text Version, and Without Images version for ease of use. This eliminates sending several emails to yourself to check on your mobile device. I think people should still check their mobile devices, but having a preview would at least let people know if they are on the right track without wasting hours tweaking templates and re-emailing them. (Facebook does it)

 

2. Add the ability to view the actual list of contacts that open your email on mobile or desktop. Because the templates for desktop and mobile are so different (ie. 14pt font vs 24pt font and single column images) it would be nice to have the ability to create two versions of the email 1 For mobile and 1 for Desktop. I understand this creates more work for the average user, however, the campaigns would be more effective as they will be showing up correctly for the device they are meant for.

 

Mobile responsive or not. If you use a 24pt font in an email it looks great on Mobile and completely horrendous on Desktop. The whole point of mobile responsive templates is it to work well on both devices. Until Constant Contact can up their game on the mobile template side of things, it would be nice to at least have the option of splitting your list for mobile vs desktop users to ensure the most efficiency and response on a campaign. 

Would be helpful if the report summary included the breakdown of opens from desktop vs mobile. This statistic is on the line summary, but not on the downloadable report summary. Thanks.

Status: Voting Open

Preview Test Email

Status: Voting Open
by JimS9665 on ‎12-08-2016 12:34 AM
We have asked many times, and our CC reps have consistently agreed, that the following feature would be very useful and desirable: Allow a user to save a list of test email addresses for preview emails. It is a real pain to type in our test email addresses for each and every test email. PLEASE consider adding this simple but important feature. Thanks!
Status: Voting Open

This new layout makes it DIFFICULT to find older emails. If I wanted to find an email I sent out a year ago, I would need to click "view more campaigns" until I find it. Before, I could simply enter a page number and scroll through pages that way until I found it.

We have a survey going out for every course at our annual meeting and I need to be able to check at a glance if everything is lined up for the right time throughout the day. Can we get a column for the time an email is scheduled for so I don't have to open each one?

Status: Voting Open

Color picker tool

Status: Voting Open
by YossiS0 on ‎10-21-2016 11:39 AM

I would be great to have a color picker tool. To match my images with some of my text. 
Thanks. 

Status: Voting Open

Typographical

Status: Voting Open
by All Star on ‎02-17-2016 11:45 AM
Hello Constant Contact, When entering copy into the email, we're unable to use the em dash. Instead, it's truncated into a hyphen. The dash is a vital piece of grammar. Please allow its inclusion. Additionally, when entering a caption under a picture, once saved, the text defaults to white. Invisible, in other words, on a white email. This seems counter-intuitive. Please remedy. Thank you. Kevin at Hudson Valley Lighting
Status: Voting Open

Dislike New Editor

Status: Voting Open
by JesseJ76 on ‎05-10-2016 05:40 PM

The new editor is horrible. You can't do a fraction of the things you used to be able to do.

Status: Voting Open

Trash Clearing

Status: Voting Open
by HectorG50 on ‎04-26-2016 06:15 PM
Please consider adding as empty trash feature. Fully understand there is no limit but completely deleting campaigns works better. Especially if multiple users use same account. Thank you
Status: Voting Open

AUTO FORMATTING!

Status: Open Questions
by PaulaM8 on ‎12-03-2016 05:26 PM

I have been having major issues with Constant Contacts tendency to auto format my text in campaign emails. Many times I will type out my text and set the font and size to what I like. When I then make part of that text a hyperlink it reverts ALL of the text back to Courier. I then change my text back to the font I wanted as well as the size, sometimes it lets me sometimes I click the button and nothing happens. Many times I've gone through this entire process then when I save it reverts back to courier in a tiny font size. I've been working on one block for 40 minutes now and everytime I do something it automatically reverts back. Starting to get very fed up with this program....

Status: Open Questions

Hi @PaulaM8,

 

Thank you for the feedback and letting us know about the issues you're experiencing while working on your e-mails. So that we can best help, can you please let us know if these issues happen when you create a new email, starting from the orange "Create" button on the "Campaigns" page? Or do you find that you most often experience them when copying a previous email?

Webpage Version

Status: Voting Open
by AlexM839 on ‎05-06-2016 12:49 PM

Hello, After sending out my email to Outlook users, we noticed that when they go to view the email in the browser, the newsletter is distorted (both pictures and text). I know that there used to be an option to include a Constant Contact html in the subject line so that when they get redirected the host page is through you and therefore not distorted. It would be extremely helpful to get this feature added back on. Thank you.

Status: Voting Open

Time Campaign is Sent on Campaigns page

Status: Voting Open
by on ‎11-02-2016 01:06 PM

How is this still not implemented?

Status: Voting Open

Need to edit HTML

Status: Voting Open
by OperationA1 on ‎11-11-2015 04:35 PM

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag.

Status: Voting Open

Page turning

Status: Closed - Implemented
by SuzanneL718 on ‎11-21-2016 11:06 AM
The new page turning option doesn't make sense. I have to scroll to the bottom of the page when I'm looking for something, then scroll to the top to turn the page. Wastes time.