Email Campaign Experience

I am so unhappy with the new format that you now have.  I have been a used of your services for many many years and it was always a very simple process to create and sent my e mails.  The new format is beyond frustrating and certainly not user friendly in my opinion.  I have had to contact support regularly and still have issues.  Hoping it gets easier or I will not be sending e mails anymore! ... View more

We really liked the template we had for sending out our job postings and alerts. I cannot re=create anything like it and our 550 members recognize it...please help ... View more

I understand you want to expand and update your offerings, but WHY would you remove so many options?  Photo placement within blocks, HTML code view and the very limited number of basic templates from which to choose??? I don't mind learning a new system, but I'm extremely disappointed in the limitations you've placed on your users who frankly don't have the time to create new templates and are not served by the myriad of themed templates you saw fit to prioritize.  This is absolutely terrible and has created enough extra work that we are trying alternatives to C.C. ... View more

I'm sorry, I have been using CC for about 6 years and I find the new editor really lacking. It may be fine for inexperienced designers or some do-it-yourself business owners but for the rest of us professional graphic and web designers it really sucks. I'm forced to use it because the company I work does not want to migrate to another vendor. I got so frustrated using the editor that I finally ended up designing it in HTML/CSS in the custom code editor. That works well but if any of my non HTML colleagues need to edit text they have to call on me to do the slightest text edits. The previous version allowed you to get under the hood of each module and fine tune the HTML/CSS to fit your needs. What happened to that?! The new editor seems to have been designed to be idiot proof and for the lowest common denominator and the resulting emails look like it. Mark Goings Graphics Specialist ... View more

Why did you get rid of the COPY option for emails? I always copy a previous email to get the same formatting for a new email. ... View more

We would love an option that allows for lengthy paragraphs to have a collapsible ability that had a "read more" button. I see that you have a button for "read more" but this links to a website. We would rather it collapse the text to "read more" button. Thank you, Carolin Wood at Cornerstone Fellowship ... View more

I send out a newsletter/blog post every Friday, have done so for many years. Today I had to migrate off the "legacy" email platform and use the new platform. On prior platform I could write my update in Word and then just copy and paste into appropriate section on the Constant Contact template and my formatting remained. As well, I could drop my image (a chart that changes weekly into the copy). On new platform when I paste my copy it converts to whatever is pre-set, which is a pain since some of my copy is different size font, and I can't drag and drop my image. Now I need four steps, before I needed two, to complete the copy. Went from about 1 minute to complete my update every Friday to 5+.    ... View more

The new editor should allow the user to wrap text around a photo anywhere in a copy block.  That's a fairly common and very useful layout feature.  Don't know why you don't offer it. ... View more

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag. ... View more

Hello,   When can we expect more access to Google Fonts? Mailchimp has added more Google Fonts to their font library, and it would be great to have more fonts available, since Google Fonts have made "web safe fonts" a thing of the past.   Thanks! ... View more

I wish there was an option to put a border around an entire email to frame it. I want the inner background and outer background colors to be the same (in this case both white) but would like some separation between the two and being able to add a frame or border around the entire email would help break it up. I do not want to use a background pattern or background color other than white. This seems like a very basic design element to provide. ... View more

We had a thread about adding tables to third generation emails but a moderator closed it saying now that we can use 5 columns that should solve the problem.   Guess what, it does not come close to solving the problem. There is no way to line up text except tables. adding columns does not work because the columns will not always display side by side. ... View more

Everything seems to have a different left/right padding to it. I would like the option to remove padding from all items (ideally ability to adjust l,t,r,b padding on all objects). Especially in the new editor this is tedious and an image can span the entire 600px width, but a text box cannot. ... View more

The new editor is horrible. You can't do a fraction of the things you used to be able to do. ... View more

Trying to add a bulleted or numbered list I run into multiple problems. First, as users, WE should be able to control the spacing, not you, so there is/isn't a space between a heading and the list points or individual list points. Second, I cannot indent a list without it giving me a blank first item that is not indented. ... View more

Have a global widget option that saves information so when creating a new email one plugs-in one of the global widgets. For example a global widget for a speaker's bio, a class description or price for specific classes. ... View more

We often send similar content to different audiences in different campaigns. It would be so helpful to be able to copy sections of content from a past campaign to a new one (without losing formatting, links, etc.) Thanks! ... View more