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Anchor links

CTCT Employee

Re: Anchor links

 Hello @SequoiaPFC

Thank you for reaching out to us! I apologize that we do not have Anchor links in our Third Generation editing system. We have removed those from our new templates because Anchor links are not mobile responsive, and our new templates are designed to look amazing on a mobile device for all of our customers to enjoy. I would love to track your feed back on this though, and you will be contacted with any updates on this request! 

Brian_H
Community & Social Media Support

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Regular Visitor

Anchors

Hi, I was wondering when or how to add anchors into a campaign in the 3rd generation of Constant Contact.
CTCT Employee

Re: Anchors

Hello @MichelleM4040,

 

Thank you for reaching out to the Community! I apologize but we do not offer Anchor links in our 3rd Generation editing system. Unfortunately, anchor links are not mobile responsive and our new templates are designed to look and work amazing on a mobile device, as well as a computer. I apologize for any inconvenience this may have caused. I am submitting your feedback on this request! 

 

 


Zoe_H
Community & Social Media Support

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Highlighted
Visitor

Re: Anchor links


@BettyM48 wrote:
Are there versions that cannot create anchor links? I cannot find it anywhere. Please help ASAP. Thanks!

use the alt attribute

 

Moderator

Re: Anchor links

Hi @user94183

 

Thank you for sharing your workaround with us! I would however like to mention, at this time our Third Generation Editor does not offer access to its HTML. Without HTML access users in this editor would be unable to use the alt attribute you have provided.


Frankie P.
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Re: Anchor links

Honestly! This thread goes back to the beginning of the 3rd Gen Editor - CLEARLY there is a need for the return of the Anchor Links. Are we simply to small of a demographic to be worth Constant Contacts time? We invested our time and faith in you, and you've taken away a useful tool. I don't want to switch providers, but this is RIDICULOUS!

Moderator

Re: Anchor links

Hi @SequoiaPFC

 

I can completely understand your want for this feature, and apologize it is not available in our Third Generation Editor. Because many desktop email clients and mobile email apps do not support these types of links we are still collecting feedback on re-implementing them. I have submitted this request in your account to the appropriate teams. I can see you have also posted your feedback on this in our Feedback board. All feedback in this board is read by Constant Contact employees, so thank you for sharing it there as well!


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Re: Anchor links

Add me to the long list of users who would like for anchor links to return. I started to create a new and fresh template yesterday for my newsletter, and have found that the new editor doesn't support the anchor links. I suppose I will just go back to using the old template. I've been a Constant Contact user for ten or more years, and this is the first time I have been truly disappointed in the product. 

All Star

Re: Anchor links

I agree BettyB8 - I’m completely annoyed that I’m going to end up having to switch to  since they have an easy option for anchor links! But it means transferring all my graphics and forms and starting from scratch and that sucks!

Clearly CC doesn’t care, now you can expect the standard reply email from CC: “we understand and appreciate your wish for anchor links - however we believe that since many mobile users wouldn’t be able to use them, that you wanting them back doesn’t actually matter. We’re sure it would take very little time and effort on our part to bring them back, but have decided it’s not worth it to only benefit a small percentage of our clients. Thanks for your comment! “

Ug.