Adding the Constant Contact footer in a Custom Code Email

user5758312
Rookie
0 Votes

I am using a 3rd party builder to build my mailshots and then I import the HTML in Constant Contact to send them.

 

However, the standard Constant Contact footer (with the unsubscribe link) is not added automatically. How can I add this? Or, alternatively, how to add an unsubscribe link to my code?

5 REPLIES 5
William_A
Administrator
0 Votes

Hello @user5758312 ,

 

The footer with legally-required info like your org's physical address and the unsubscribe link should be automatically-included elements for the email. I'd advise checking your email's preview, and otherwise calling in for Tier 2 custom code support. 


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William A
Community & Social Media Support
user5758312
Rookie
0 Votes

Hi William, thanks for the reply.

 

The footer is showing on the preview page but not being included in the mailshot that the subscribers receive.

William_A
Administrator
0 Votes

Is it actually not being included, or is your email program just automatically hiding it and requiring a prompt to display it? If you need assistance troubleshooting your custom code email, I'd advise calling in for Tier 2 custom code support.


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William A
Community & Social Media Support
user5758312
Rookie
0 Votes

No, it's not hidden. None of the recipients see it. I am on the phone with the support right now.

user5758312
Rookie
0 Votes

I stand corrected. The footer is indeed showing. There was an Unsubscribe link before the footer which was not working. Also, the footer is not showing in my email client (Postbox for Mac) but it shows in Gmail's Inbox.

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