Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Adding users to account

SOLVED
Go to solution
PMC-Marketing
Rookie
0 Votes

i manage my clients constant contact. HOW DO I ADD MY EMAIL TO ALL OF THEIR ACCOUNTS AS A USER!!!!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @PMC-Marketing ,

 

The account owners need to add you as a user to their accounts. That way you can have your own login credentials and preferred MFA setup for each one. Account Managers have access to most of the account, minus billing elements and a few other aspects. Campaign Creators have extremely limited access as their main role is to simply make campaigns.

 

Or you'd need to convince them to relinquish their account owner login credentials to you and reset the MFA to something more convenient for you. If you need to have full control over their account, including billing info, this is the setup you'd need to be on.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @PMC-Marketing ,

 

The account owners need to add you as a user to their accounts. That way you can have your own login credentials and preferred MFA setup for each one. Account Managers have access to most of the account, minus billing elements and a few other aspects. Campaign Creators have extremely limited access as their main role is to simply make campaigns.

 

Or you'd need to convince them to relinquish their account owner login credentials to you and reset the MFA to something more convenient for you. If you need to have full control over their account, including billing info, this is the setup you'd need to be on.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST