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Automation engagement reporting broken? Another Constant Contact Automation Bug

NickS
Campaign Contributor
0 Votes

When I click into a contact's profile inside an automation, their engagement looks pretty wonky (their open rate for example is shown as .08% when it should be 8% and there are formatting issues).

 

NickS_0-1723726566592.png

When I look at the same contact's profile outside of the automation, I can see the correct open rate + click rate, but I can't see any of the activity from the automation:

NickS_1-1723726652063.png

This is the 3rd distinct bug I've found with the Constant Contact Automation Paths



1 REPLY 1
William_A
Administrator
0 Votes

Hello @NickS ,

 

Please call in for live troubleshooting on automations. 


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William A
Community & Social Media Support
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