Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Integration with Canva

WalterB494
Rookie
0 Votes

The integration with Canva does not seem to be working with my account. If I start a draft email campaign, I don't see the option to create in Canva. If I go to the Library and create in Canva, nothing happens when I hit "Publish" in Canva. The design does not download to my account. I have to manually go to Canva first, create the design, download it to my computer, upload it to Constant Contact and then I can use it. That's not integration.

Top Answer
William_A
Administrator

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.


2 REPLIES 2
William_A
Administrator
0 Votes

Hello @WalterB494 ,

 

I'd advise calling our general support and requesting a transfer to the Tier 2 integrations team for further assistance and troubleshooting.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
WalterB494
Rookie
0 Votes

Thank you I'll try that. 

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST