Not all contacts receiving campaign

SOLVED
Go to solution
DonaldJ53
Rookie
0 Votes

I have 240 contacts. I email them all when I send a campaign.  Recently I scheduled a campaign to be sent on 8/30/24.  My report says that 104 were sent.  I have another campaign I want to schedule and send today. But I don't think all the emails will be sent.  This is impeding my email distribution.  Please advise as asap. Thanks!

1 ACCEPTED SOLUTION
Nick_S
Administrator
0 Votes

Hi @DonaldJ53,

 

I reviewed your account and it looks like you used A/B Testing on the subject line. When this happens, only a portion of contacts are split between Subject Line A and Subject Line B. When the winning subject line is decided, the remaining contacts who had not received the email will receive the winning subject line, which is what happened in this case. So they did all receive it!



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


View solution in original post

1 REPLY 1
Nick_S
Administrator
0 Votes

Hi @DonaldJ53,

 

I reviewed your account and it looks like you used A/B Testing on the subject line. When this happens, only a portion of contacts are split between Subject Line A and Subject Line B. When the winning subject line is decided, the remaining contacts who had not received the email will receive the winning subject line, which is what happened in this case. So they did all receive it!



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
'Tis the Season for Last-Minute Holiday Marketing
2PM - 3PM EST