Open rate for an email

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NMPTA
Rookie
0 Votes

Is there a way to pull a report of people that don't open our emails? For example, a list of anyone that hasn't opened any email in 2021.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @NMPTA ,

 

Yes, you can do this through segmentation via the Contact Activity option. You'll select the date range of emails you want, and did not opens as the type. You can then add these segments to a list, send an email directly to them, etc.


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William A
Community & Social Media Support

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3 REPLIES 3
William_A
Administrator
0 Votes

Hello @NMPTA ,

 

Yes, you can do this through segmentation via the Contact Activity option. You'll select the date range of emails you want, and did not opens as the type. You can then add these segments to a list, send an email directly to them, etc.


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William A
Community & Social Media Support
NMPTA
Rookie
0 Votes

Thank you! I have been able to create the segment, but is there a way to do a mass delete of those contacts? There are no check boxes on the left like on other pages of contacts.

William_A
Administrator
0 Votes

You'll need to add the contacts to a list, then navigate to the list, select-all the contacts, Actions > Delete


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William A
Community & Social Media Support
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