Solved: Unsubscribe - Constant Contact Community

clwjr28 · ‎04-24-2022

When someone unsubscribes do I have to remove them myself from my contact list or will the system no longer allow emails to be sent to their address?

Thnx

Woody

Zoe_H · ‎04-24-2022

Hello @clwjr28,

When a customer/contact unsubscribes using the link in your campaigns, the system will remove them from your list and put them in the unsubscribed list that you do not pay for and the system does not allow any more campaigns to be sent to them. No action needed on your end. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Zoe_H · ‎04-24-2022

Hello @clwjr28,

When a customer/contact unsubscribes using the link in your campaigns, the system will remove them from your list and put them in the unsubscribed list that you do not pay for and the system does not allow any more campaigns to be sent to them. No action needed on your end. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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