cc.send

SOLVED
Go to solution
Lilyt17
Campaign Contributor
0 Votes

Can someone help me with this cc.send email? if i use constant contact cc.send as the email. May i know where i receive my mails from my customers?  previously i have been using my gmail account. 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Lilyt17 ,

 

The ccsend rewrite only affects the From address, not your reply-to address. Automated reply emails like "mailbox full" or "out of office" may or may not be sent to your address, depending on how the receiving email system operates. Contacts that click the reply button in the email program, or who start typing their reply should automatically set in your reply-to address. 

 

For more info regarding the ccsend rewrite, I'd recommend checking out this article

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @Lilyt17 ,

 

The ccsend rewrite only affects the From address, not your reply-to address. Automated reply emails like "mailbox full" or "out of office" may or may not be sent to your address, depending on how the receiving email system operates. Contacts that click the reply button in the email program, or who start typing their reply should automatically set in your reply-to address. 

 

For more info regarding the ccsend rewrite, I'd recommend checking out this article

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST