Solved: Re: disable a mailto link in an email - Constant Contact Community

Sharonjoy · ‎10-03-2023

I need to put an email address in the body of a newsletter but do not want it to be a mailto hyperlink. I have not created a mailto hyperlink, but one is still created. Any suggestions??

William_A · ‎10-03-2023

Hello @Sharonjoy ,

If it doesn't become a clickable link until after you send it out / test send it - then that means it's the device or email program/app that's doing the conversion. In that regard, we have no control. It's the same thing with some phone numbers as some devices and programs/apps (particularly mobile) will automation convert these.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎10-03-2023

Hello @Sharonjoy ,

If it doesn't become a clickable link until after you send it out / test send it - then that means it's the device or email program/app that's doing the conversion. In that regard, we have no control. It's the same thing with some phone numbers as some devices and programs/apps (particularly mobile) will automation convert these.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Sharonjoy · ‎10-03-2023

Thank you. I am guessing that it is Outlook that is adding the hyperlink in my test sends.

disable a mailto link in an email

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