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About PeterT4965
PeterT4965
Marketing Legend
since
07-25-2019
06-03-2024
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06-03-2024
08:17 AM
Following up on Event 2.0 - Copy an existing email to non-responders error, In Events 2.0, when selecting "Create email" > "Copy an existing email" > "Copy an existing email (...Send it as an invitation, to event registrants, or non-responders)," and selecting "Who will be receiving this email? Non-responders", and schedule the email for a date in the future, the email shows as "Scheduled - Emails to non-responders," However, the Scheduled date is incorrect. It does not match the actual scheduled sent date.
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05-17-2024
12:39 PM
This is great but falls short of what is needed. You are allowing for a maximum capacity for all tickets for an event. However, we need to be able to set maximum limits to multiple tickets for events. For example, Breakfast Adult (ticket 1) and Breakfast Child (ticket 2) max. capacity (tickets 1-2) 40, Lunch Adult (ticket 3) and Lunch Child (ticket 4) max. capacity (tickets 3-4) 60, Dinner Adult (ticket 5) and Dinner Child (ticket 6) max. capacity (tickets 5-6) 80.
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04-12-2024
04:19 PM
DougS: Beware, although those 3 "Draft - Email Invite" are showing as drafts, they will be sent on the selected date/time.
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04-12-2024
04:12 PM
Done!
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04-12-2024
04:11 PM
The numbers were showing correctly earlier this morning and I have since changed the Quantity available from 21 to 19.
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04-11-2024
09:17 PM
The Events 2.0 Event Ticket "xx left" notes for the ticket on the registration page does not match the "Quantity available." When setting up a new event with no current registrations, the "Quantity available" is set for 19 but the ticket shows only "17 left" for the ticket on the registration page.
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04-11-2024
08:55 PM
The "Draft - Email invite" as shown under the event Event-related campaigns were sent as scheduled although they were clearly showing as "Draft - Email invite." This is a serious problem we had 6 "Draft - Email invite" for an event and all 6 were sent.
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04-06-2024
07:55 AM
@JenniferB1 wrote: I would love to see a "waitlist" option that will either automate an email invite if a registrant cancels or more spots open up; or, at the very least, allow our agency to maintain an online waitlist in the event with the option to invite individuals to the event. Is that option going to be explored or integrated in the future? Great idea, JenniferB1. "Waitlist" is a vital function of any efficient event management system.
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04-06-2024
06:55 AM
Events 2.0 email Event Action Block needs more editing flexibility. The Action Event Block includes content that cannot be deleted such as price and abbreviated date. Earlier versions of Events 2.0 allowed this editing but the current version does not.
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03-29-2024
08:03 AM
The Events 2.0 "Thank you for registering for.." Registration confirmed! email sent to the registrants lacks important details such as payment instructions. When "Pay by" : Check is selected, the Payment instructions: are not included in the Registration confirmed email. Also, the "Registration complete!" page lacks a print option.
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03-28-2024
02:52 PM
There should be a way to create tickets for an event with multiple events/sessions over multiple days at different locations and have this information properly denoted in "Summary for order..." in the email confirmation and on the individual tickets as seen when clicking on the "View tickets" link in the "Thank you for registering" email confirmation sent after registering for an event.
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03-19-2024
03:00 PM
Take note: Events 2.0 now has "Send me an email when someone registers for this event" option at the bottom left of the Edit > "Event basics" page.
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03-18-2024
08:39 AM
This Events 2.0 deficiency remains unresolved. To effectively manage event registration, we must be able to edit the number of tickets.
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03-16-2024
03:13 PM
In Events 2.0, when selecting "Create email" > "Copy an existing email" > "Copy an existing email (...Send it as an invitation, to event registrants, or non-responders)," and selecting "Who will be receiving this email? Non-responders", and schedule the email for a date in the future, the email shows as "Draft - Email invite," not scheduled to non-responders.
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Events Marketing
03-08-2024
07:49 AM
Shockingly, this issue has remained unresolved for almost a decade now, even with "an updated event experience in a more advanced tool," aka Events 2.0. If we cannot enable the registrants to update their registration online, then the event administrator must be able to edit the number of tickets and payments to balance the books. More thought needs to go into managing event registrations and ticket sales. Let's look at this as an accountant. If ticket payments have not been made, the registrant or event admin should be able to edit and change the number of tickets. If a payment has been made, this further complicates matters (need for refunds or additional payments) but is doable with standard accounting procedures that should be incorporated into Constant Contact to make Events 2.0 a more viable event management tool. Regrettably, the "more advanced tool" (Events 2.0) has fallen far short of being useful.
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03-08-2024
07:01 AM
Currently, in Events 2.0, we cannot delete Tickets, add-ons & codes. We should be able to delete them (not merely pause them) before the event is published and open for orders/registration. Paused (unused) tickets appear and clutter to export reports.
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03-07-2024
05:26 PM
The new editor you can remove the image and other build blocks but you cannot remove the event price block 😐 Let's bring back the HTML editor so we can edit and customize our email campaigns, event invitations, landing pages, etc.
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03-07-2024
03:34 PM
More thought should be given to the Quantity available for tickets. When setting the quantity available for an event with multiple ticket amounts, you may not necessarily want to set the quantity for each ticket but the overall tickets available. Scenario 1: The Pot Luck Dinner event has two tickets, one for adults and one for children with different prices. The capacity of the room is 100 people. You would set the quantity available for the total of all tickets to 100, and not individual tickets. To complicate matters further: Scenario 2: The Pot Lunch Dinner has optional after-dinner movie tickets, adult and child with different prices. The quantity of movie tickets available would be separate from the Pot Lunch Dinner quantity available.
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03-06-2024
03:30 PM
Now that we have the option to change the payment status from Pending to Paid, and Paid to Refunded or Pending, we are missing the ability to change the number of tickets or items; see original message. Administrator, please change the subject line to reflect the original idea accurately. Also, on the exported reports, "Payment Date" for Paid tickets notes the Registration Date, not the date the payment status was changed. We need the ability to change the Payment Method so the export reports reflect the proper payment method.
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03-03-2024
09:30 AM
@WorkdaySU wrote: In Legacy events there was an option to send the organizer an email when someone registers for the event. I'm not seeing that option in Events 2.0 - can that option be added back??? Thank you! Definitely a must! We're still waiting... noting... William_A Administrator 09-15-2023 02:46 PM reply, over 5 months ago.
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02-27-2024
08:43 PM
1 Kudo
Unlike Legacy Events, Events 2.0 does not display a list of "Who's Registered" on event registration pages. This information is crucial to developing community, e.g.,. "Hey Frankie, look, I see the Jones' are registered for this event. Let's go to see them."
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01-27-2024
02:04 PM
On the Event details page, in addition to the Landing Page URL: and Registration URL: links, and "Register Someone" button, let's add "Decline Someone" link or button to allow event administrators to decline someone for the event.
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01-25-2024
10:55 AM
When attempting to change and replace a subscribed contact's email address, we receive "This email address already exists in your account." The replacement email address does not appear in Contacts. Although the replacement email address was used by a previously deleted contact.
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Contact Management
01-24-2024
08:54 PM
This Events 2.0 deficiency and feature downgrade from Legacy Events is causing a major problem when registrants fill in the registration form with an email address different than that on file with Constant Contact. Follow-up/reminder event invitations to non-responders are sent to event registrants.
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01-17-2024
07:19 AM
We need the ability to change the Payment Status and the number of tickets on event registrations. The current deficiency in Events 2.0 prevents the event administrator from accurately recording payments received and maintaining the number of registered tickets. William_A, Administrator on 11-13-2023 11:02 AM posted: "We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found." The subject line does not accurately reflect the reported issue. The subject line should include "Ability to update payment status and ticket numbers manually"
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01-11-2024
11:16 AM
Unlike Legacy Events, Events 2.0 lacks the contact's email address embedded in the event invitation "Register" (and decline) button hyperlink coding, i.e., http://events.r20.constantcontact.com/register/regform?oeidk=..., which in addition to identifying the event, also identifies the registrant by their (Constant Contact stored) email address, and automatically populates the "Email Address" field in the registration form. This not only speeds up the registration process (less inputting) but also aids in ensuring the registrant uses the CC-stored email address, and helps prevent placing multiple registrations for an event, if this Legacy Event function worked in Events 2.0 - see this thread.
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01-05-2024
03:20 PM
Unlike Legacy Events, Events 2.0 allows duplicate registration and does not prompt the registrants "You are already registered for this event" when attempting to register for an event previously registered. This is problematic and needs to be corrected.
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12-30-2023
10:38 AM
There should be a way to include individual event registration and ticket details in follow-up emails, which would serve to confirm the registration. Although resending an individual registration is possible, it's not practical when sending confirmations to all event registrants.
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12-24-2023
11:24 AM
CC Engineering Team: Any update on the progress of a fix to this deficiency? We need to manually update/edit ticketing and payment status.
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12-24-2023
10:51 AM
2 Kudos
After scheduling an Events 2.0 Beta email, it appears under the event's "Event-related campaigns" [1]. However, it lacks the "Scheduled for (date and time)" tag as it does for scheduled campaign emails [2]. There's no way to determine an event-related scheduled email date; you must unschedule the event email and reschedule it.
Also, scheduled campaign emails appear on the Calendar [3]. However, the calendar does show the event-related emails (sent or scheduled). We look at the calendar as a task-timing tool to space out scheduled emails to avoid blowing up contacts' inboxes, i.e., sending multiple emails on the same day.
[1]
[2]
[3]
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