What do "bounce" and "suspended" mean? Our customers are complaining because they have not received FRESH PRODUCE for which they have prepaid. Email notices were sent through Constant Contact--to the correct addresses--and never received. This is the first time I have used Constant Contact and when I have clicked on "suspended" there is a video that I presume to be an explanation. Speakers are not connected on my computer and I can find no WRITTEN explanation of how to rectify the problem! ... View more