We are on deadline for sending out an invitation and registration for an event in April. The issue of multiple registrations allowed for one email address is going to be a huge problem for us. Our client wants weekly updates on registration. We are expecting more than 1,000 registrants signing up for 8 training sessions, and manually sorting that information will be a nightmare.
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Our organization agrees! Allowing duplicate registrants is VERY problematic. Unique records for each registrant is the basis for a record of registrants to be useful therefore successful to any type of event. Most event providers need to have the ability to contact registrants directly, not via a 'Primary Contact.' Especially for virtual events that rely on unique emails to allow participants to log in to a virtual platform. We're in a situation where we'll need to drop using Constant Contact if this does not get changed ASAP. Very unfortunate situation.
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