About STARRS-23

UPDATE: I was under a time crunch to send an email out with meeting information that day. I contacted support and they were unable to fix the problem but offered a temporary work around. They turned the segment into a list so I was able to send it out in time. By the way, the segments I had created are still not populated with the right number of recipients even thought it's now been well over 36 hours. All I did was ask it to send an email to only the people who had a certain Tag, nothing complex. Hope CC can fix Segments soon. I have other clients who use Segments. ... View more

I've now waited 7 hours and the Segment pulling a tag still shows no contacts in it, even though I checked and contacts have that tag. A previous segment still doesn't not show the new contacts I added to another tag and it's been 10 hours. When I am about the send an email, I click on Refresh Count multiple times but it still says "0 Recipients — Last Refreshed: 7 hours ago". Frustrating. ... View more