Hi @William_A, Right now, there are 183 recipients who opened the trigger email (1st). Same number is also on queue for the 2nd email. It appears that even those that have unsubscribed will be included for the 2nd email. In the screenshots above, the figures for those that have opened and are on queue are almost similar. Are the reports real time? Or the queue figures real time?
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Hi,
Just want to confirm if unsubscribed contacts (and those that bounced) are automatically removed from the automation series. We saw that some contacts unsubscribed when the trigger email (opens the email - 1st one) was sent. It appears that the number of contacts in the queue for the 2nd email is increasing (those that opened the trigger email). I'm wondering if those that have unsubscribed/bounced are still on queue for the 2nd email. Do I need to manually removed those have have unsubscribed from those that have opened list who they won't be included on queue for the 2nd email? Will they still receive the 2nd email from the automation series OR the system automatically removes them from the series & they won't receive the 2nd email? Thanks.
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Hi!
How will I know who among my contacts replied to my email here on Constant Contact? Will I be notified here on Constant Contact?
Can I see/read the replies of my contacts here on Constant Contact?
Can I reply to them here on Constant Contact?
Please answer all my questions. Thanks.
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Hi!
I'm planning to test the automation series I created. Before I send it to my 100 contacts, I plan on sending (test) to 2 contacts (not included in the 100 contacts). If I do a test on the 2 contacts, will that be deducted from my 100 contacts limit? (trial account). Thanks.
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Hello, Just want to ask if the automation (trigger - opens the emails) will still work if the recipient didn't open the 2nd email? Like, will it still send the third email to those who didn't open the 2nd email but opened the 1st one? Thanks.
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