Overall, I am very happy with my experience with Constant Contact. However, today, I experienced a problem and could not resolve it. I am turning to this forum for clarification on what I can do. I recently published a book, and to generate interest in it, I started a blog a few months ago, which was the impetus for my joining Constant Contact. I recently created a landing page for my blog readers to sign up. However, in setting up a Welcome Email for readers to receive after they submit the signup email, my problems occurred. In the Welcome email, I planned to include a free article for readers to receive as an incentive to submit the signup email. Unfortunately, there is no template for attaching a PDF for Welcome emails. When I send out my monthly blog, there is a template that allows me to post a couple of paragraphs in the body of the email with a button for people to click to see the entire blog. No such option exists for a Welcome email. From reading the articles on the site, a suggestion was made to have a link to an article. However, I wish to keep my article off of my website as I want to keep it exclusive for readers who use the signup email. I don't know how it could be linked. As a result, my Welcome draft has the entire article in the body of the email, which I know is not a good marketing strategy as people will not scroll through the whole thing. This prevents me from going ahead with my plans to use my signup page, which would be linked to the welcome email. I spoke to two representatives who were unable to assist me. Also, for some reason, the share screen button at the bottom of the home page does not work on my computer, which is a ThinkPad laptop. This dramatically limits the ability of any Constant Contact representative to help me. The other buttons on the bottom of the page work just fine. Is there any way around this issue? Thank you in advance to anyone who can help me. Steve
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