Hi there. We are running a multi-week fundraising campaign and want to exclude contacts who have already donated. The easiest way to do that would be to run a report in our separate fundraising software of donors to this campaign and then upload that list into Constant Contact, either making a new list or tagging contacts with "Already Donated." However, as many have noted, there is no function to exclude contacts by tag or to exclude a list if your account has more than 10k contacts. Many have been advised to use segments. I tried this; I tried making a segment using the "List Membership>Not on List" criteria, excluding the Already Donated list. Upon searching within that segment to check that it worked, I found several contacts in the segment who were also on the Already Donated list. Perhaps this is because those contacts were also on other contact lists? We have around 100 contact lists with a lot of overlap. Basically what this seems to mean is that for me to send our next fundraising email to only contacts that have not already donated, I will have to download our entire contact list, remove the contacts of those who have donated manually, and upload it as a list. This is an extremely frustrating amount of work for a function that other email marketing services simply provide. Am I missing something?
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